Terms & Conditions
It's a bit boring we know.... Be we need it to operate as a business, you're bound to it as a customer, so unfortunately that means you have to read it!
Security ChecksAs part of our policy to protect against the fraudulent use of credit cards, we carry out random security checks on orders. These can take various forms, and may involve contacting you by telephone before your order is processed. From time to time it may be necessary for us to ask you to provide a copy of a recent statement header for the card being used on your order. Please note that we are only interested in confirming information already provided on your order, i.e. The billing name and address and card issuer details, and do not need to see actual transactions, which can be covered up. In case you have any concerns regarding security, we can assure you that all information is shredded as soon as we have confirmed the details required. We hope you appreciate that these measures are a necessary precaution, undertaken in the interests of fraud prevention.
Accounts & PasswordsYour account contains your delivery and billing details, email preferences and a record of your orders. You will need your email address and password to see or edit your personal details. Please note that we do not store your credit card details online.
Opting In/OutChewbz ltd offers visitors opportunities to receive ad hoc emails, vouchers, regular emails and catalogues. Some of these are opt-in, others are opt-out. Each opportunity will explicitly state whether it is opt-in or opt-out. If you would like further details of the lists you are signed up to, or would like to change your preferences, or you would like to opt-out of all communications, please send us an email at firstname.lastname@example.org.
Your privacy and security is important to us. This statement sets out Chewbz ltd privacy statement in respect of the information that you provide to us when using this website (the "website").
The website may contain links to third parties' websites. Chewbz ltd assumes no responsibility for the privacy practices or the content of those websites. Therefore, please read carefully any privacy policies on those websites before either agreeing to their terms or using those websites.
Opting In/Opting OutYou may opt out at any time even if you have previously given your consent. Contact email@example.com for information on how to do this.
Access to your personal informationYou have the right of access to any personal information processed by us. Chewbz ltd is committed to providing you with reasonable and practical access to your information to give you the opportunity to identify any inaccuracies. Where possible, if Chewbz ltd is informed of the inaccuracy of any personal information, we will make appropriate corrections. You can request the updating or amending of any information you have provided to Chewbz ltd by contacting us.
Dispute resolutionIn case of any concerns, please email us at info@Chewbz.com. If your dispute is not addressed to your satisfaction, please email the chief executive at headhoncho@Chewbz.com
Information we collect about youThe information we collect from you depends on what activities you are carrying out on our website, whether you are logged in or not and whether you are making a purchase. We may collect:
How we collect your personal informationChewbz Ltd obtains information from you in three ways:
A) keying in your detailsIf you wish to place an order we will ask you to key in standard contact and financial information as you proceed through the stages of making a purchase, in order to process and deliver your order. Similarly, if you wish to receive email alerts, we will request you to provide your email address.
B) automatic collectionLike most websites, our website uses 'cookies' to enhance your shopping experience. A cookie is an element of data that our website automatically transfers to a directory on the hard drive of your pc when your browser accesses our website. Cookies only identify a pc, not the individual using a PC.
If you are only browsing our website and have not logged in, we will not ask you to key in any personal information, but certain information - including computer and connection information, browser type and version, ip address, operating system and platform details, the time of accessing the website - is automatically collected about you. The same information will be collected every time you access our website for purposes of completion and support of the activity you are carrying out, anonymous user analysis and research and development.
When you browse the website while logged in, we automatically collect information concerning what pages you have visited and when, the contents of your basket and similar information on your browsing of our website.
Third party cookiesWe occasionally carry out market research and business development, which a third party assists with, during which they may issue a cookie from our website. Some of our affiliate organisations may also issue cookies so that they can track your purchasing and browsing behaviour on our website.
Disabling cookiesYou can set your browser to disable cookies or to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. If you do not want to accept third party cookies, this will not affect the functionality of our website, but it may impair your use of or prevent access to some areas, including taking advantage of special offers and vouchers. If you do leave cookies turned on, please take care to sign off when you are finished using a shared computer.
Information from third partiesChewbz ltd may also obtain information about you directly from third parties, such as new delivery address details from our carriers. We will use this information to update our delivery records and account information. We may also obtain details of your credit history from credit reference agencies, which we use to prevent and detect fraud.
How we identify youAs we explained above, every time your web browser accesses our website, we automatically receive and store certain information about you, by placing a cookie on your computer.
Two types of cookies are used on our website
Session cookies (which remain in the cookie file of your browser only so long as you are accessing the website) are used:
EmailsSimilarly, if you have ever provided us with an email address, we will be able to associate this email address back to your previous browsing and purchase experiences, whether you are logged on or not. We will know whether you receive email alerts and will be able to associate this with any other contact information you may have given us.
Logged onIf you log in, then in addition to the information above, we will be able to associate your log in with your billing addresses, delivery addresses and your payment details.
What we use your information forThe principal purposes for which we collect and store your personal information are to process your orders and deliver products, authorise payment, bill you, respond to your enquiries, get in touch with you about other products and promotional offers, recommend products which we think might be of interest to you, and generally maintain the account you hold with us, together with improving our website.
Marketing and business development purposesApart from using your personal information to process any orders you may place, if you provide Chewbz ltd with an email address, it will automatically be entered into our regular email update service. From time to time, we may also contact you by post with information on special offers or events regarding our products or services.
If you do not object to receiving marketing material at the time the information was collected from you, but subsequently change your mind and no longer wish to receive such information, you may opt out of doing so by contacting us at firstname.lastname@example.org.
In addition, we may use an ip address to identify you and to gather broad demographic information about you, which we will use to assist in the detection of fraud, to help identify problems with our server and to administer our website.
Use of your information by third partiesChewbz ltd will not sell your personal information to third parties except if we sell the whole or part of the business. However, on occasions we do share customer information with third parties as described below.
Chewbz ltd often runs competitions on the website in conjunction with third parties, where we will ask you if you would like to be contacted by the third party sponsoring the prize about its products or services. If you expressly tell us that you want to receive such information, we will pass on your personal details.
Chewbz ltd collates statistics about site traffic, sales and other commercial information, which we pass on to trusted third parties to assist us in improving the services we provide to you, but this information is not personally identifiable information. We also use demographic information to tailor the website to the interests of our customers, which we share with third parties, again on an aggregate basis only so that they can build up a better picture of our customer base and general consumer trends.
By making a purchase on the website, you consent to Chewbz ltd sharing your personal information with third parties as is necessary to process your order, for example, to banks, credit card companies and carriers. You also consent to us exchanging information with other companies in the interests of fraud detection and prevention and credit risk reduction or abuses of our website. Chewbz ltd may also pass your personal information to our couriers or other agents if they need to contact you to process or arrange delivery of your order.
Chewbz ltd may disclose your personal information if necessary to comply with regulations or law or to assist with law enforcement, to enforce the terms under which you trade with Chewbz ltd, or to protect our property and other rights.
What security checks do we carry out?As part of our policy to protect against the fraudulent use of credit cards, we carry out random security checks on orders. These can take various forms, and may involve contacting you by telephone before your order is processed. From time to time it may be necessary for us to ask you to provide a copy of a recent statement header for the card being used on your order. Please note that we are only interested in confirming information already provided on your order, i.e. The billing name and address and card issuer details, and do not need to see actual transactions, which can be covered up. In case you have any concerns regarding security, we can assure you that all information is shredded as soon as we have confirmed the details required. We hope you appreciate that these measures are a necessary precaution, undertaken in the interests of fraud prevention.
Personal firewallsChewbz ltd has noticed an increase in the use of personal firewall software. Under certain circumstances these firewalls may deny access to our (and other websites') secure servers which are essential to process your order on www.Chewbz.com. To enable access to secure servers, check that the firewall is configured to allow the web browser to connect over port 443 (ssl). We are also aware of instances whereby stopping and restarting the firewall may resolve connectivity problems.
Accounts and passwordsYour account contains your delivery and billing details, email preferences and a record of your orders. You will need your email address and password to see or edit your personal details. If you are a new customer, you can create an account by going to the 'my account' page. If you can't remember your password, go to the 'my account' page, enter your email address, click on 'forgotten your password?' and it will be automatically emailed to you. For security reasons, our customer service team cannot see your password, so are unable to confirm it for you.
Welcome to Chewbz, the home of the famous funky retro sweets Chewbz©, a clearly excellent gift that is cram-packed with old fashioned sweets from the 70's, 80's and 90's in a clear see-through Chewb© with all the sugary goodness on proud display. Check out our new range of 99p sweets! If you fancy buying a retro sweets hamper, we have those too, a lovely wicker sweet hamper that is full to the lid of retro sweets including lollipops, chewy bars, and penny sweet classics like fruit salads, wham bars, shrimps and fried eggs.
What our customers say
I ordered a Chewbz Retro Sweets Gift Box, WOW itís perfect. I ordered it for my friends 30th Birthday present, it had everything she could ask for. I am now looking to buy for another Birthday, as the delivery was really fast too.