Terms & Conditions - Hampers, Jars & Chewbz!


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    Terms & Conditions

    It's a bit boring we know.... Be we need it to operate as a business, you're bound to it as a customer, so unfortunately that means you have to read it!
    Privacy Policy - Overview
    This is a privacy policy for Chewbz ltd. Our website is located at www.Chewbz.com and www.Chewbz.co.uk. Our privacy policy is heavy going so the highlights are below but if you want to see the full privacy policy, see below:
    • Chewbz ltd is committed to protecting your privacy and security. We will ensure that any information we obtain and use will always be held, used and transferred in compliance with all applicable data protection rules.
    • We will not pass on your details to anyone else for marketing purposes without asking you first.
    • We do collate statistics about site traffic, sales and other commercial information that we pass on to trusted third parties to assist us in improving the service we provide to you. However, none of this information will identify individuals.
    • You may opt out of the various uses of your personal information at any time, even if you have previously given your consent for us to use them (see opting in / out section below).
    Cookies
    Chewbz Ltd uses cookies as part of the mechanism to hold the contents of the shopping basket during each visit that you make to the site, and as such we require both permanent and session cookies to be enabled. There is no requirement to have third party cookies enabled for our site to work, however we occasionally carry out market research, which a third party assists with, during which they may issue a cookie from our site. Some of our carefully selected affiliate partners may also issue cookies so that they can track sales on Chewbz.com through them. If third party cookies are not accepted it does not affect the functionality of our site.
    Security Checks
    As part of our policy to protect against the fraudulent use of credit cards, we carry out random security checks on orders. These can take various forms, and may involve contacting you by telephone before your order is processed. From time to time it may be necessary for us to ask you to provide a copy of a recent statement header for the card being used on your order. Please note that we are only interested in confirming information already provided on your order, i.e. The billing name and address and card issuer details, and do not need to see actual transactions, which can be covered up. In case you have any concerns regarding security, we can assure you that all information is shredded as soon as we have confirmed the details required. We hope you appreciate that these measures are a necessary precaution, undertaken in the interests of fraud prevention.
    Accounts & Passwords
    Your account contains your delivery and billing details, email preferences and a record of your orders. You will need your email address and password to see or edit your personal details. Please note that we do not store your credit card details online.
    Opting In/Out
    Chewbz ltd offers visitors opportunities to receive ad hoc emails, vouchers, regular emails and catalogues. Some of these are opt-in, others are opt-out. Each opportunity will explicitly state whether it is opt-in or opt-out. If you would like further details of the lists you are signed up to, or would like to change your preferences, or you would like to opt-out of all communications, please send us an email at info@chewbz.com.
    Privacy Policy - The Full Monty
    Updated 1st may 2009

    Please read this privacy policy carefully as the terms may have changed since your last visit to this website.

    By using this website and/or registering with Chewbz ltd now referred to as "Chewbz ltd", you are accepting and consenting to the practices described in this privacy policy.

    Your privacy and security is important to us. This statement sets out Chewbz ltd privacy statement in respect of the information that you provide to us when using this website (the "website").

    Our privacy policy describes the ways we capture your personal information and governs how we will deal with it. We aim to ensure that any personal information we obtain and use about you will always be held, used and transmitted in compliance with all applicable data protection rules. If you have questions or concerns about our privacy policy, please contact us.

    Where this privacy policy contains hyperlinks to other pages on our website, we recommend you click on such links as they may contain additional important details about our privacy policy.

    The website may contain links to third parties' websites. Chewbz ltd assumes no responsibility for the privacy practices or the content of those websites. Therefore, please read carefully any privacy policies on those websites before either agreeing to their terms or using those websites.

    This privacy policy applies from 1st november 2008 for all use of the website after this date. Chewbz ltd may occasionally amend this privacy policy to reflect regulatory requirements and changes in our information collection and disclosure practices. All amended terms shall automatically be effective seven days after they are initially published on the website. You should therefore return here regularly to view our most up to date privacy policy. We also advise you to print a copy for your records.

    Chewbz ltd may from time to time transmit, store and process your personal information on computers located in the united states. Please note that the laws on holding personal information in the united states may not be as rigorous as they are in the united kingdom. By using this website and/or registering with Chewbz ltd you consent to the transfer of your personal information for these purposes. However Chewbz ltd will ensure that your information is transferred in accordance with this privacy policy and as permitted by the data protection act 1998.
    Opting In/Opting Out
    You may opt out at any time even if you have previously given your consent. Contact info@chewbz.com for information on how to do this.
    Access to your personal information
    You have the right of access to any personal information processed by us. Chewbz ltd is committed to providing you with reasonable and practical access to your information to give you the opportunity to identify any inaccuracies. Where possible, if Chewbz ltd is informed of the inaccuracy of any personal information, we will make appropriate corrections. You can request the updating or amending of any information you have provided to Chewbz ltd by contacting us.
    Dispute resolution
    In case of any concerns, please email us at info@Chewbz.com. If your dispute is not addressed to your satisfaction, please email the chief executive at headhoncho@Chewbz.com
    Information we collect about you
    The information we collect from you depends on what activities you are carrying out on our website, whether you are logged in or not and whether you are making a purchase. We may collect:
    • Contact information, such as name, address and telephone number
    • Online contact information, such as your email address
    • Purchase information, such as credit card details
    • Navigation and click-stream data, the time of accessing the website, duration of your visit, products you viewed or searched for, items in your basket, at which stage you abandoned your basket
    • Information from cookies (more details on this are given below)
    • Information on your computer and connection, including your browser type and version, ip address, operating system and platform details
    How we collect your personal information
    Chewbz Ltd obtains information from you in three ways:
    • Either by you typing your personal details in
    • By the automatic collection of information about you as you use the website
    • From third parties
    A) keying in your details
    If you wish to place an order we will ask you to key in standard contact and financial information as you proceed through the stages of making a purchase, in order to process and deliver your order. Similarly, if you wish to receive email alerts, we will request you to provide your email address.
    B) automatic collection
    Like most websites, our website uses 'cookies' to enhance your shopping experience. A cookie is an element of data that our website automatically transfers to a directory on the hard drive of your pc when your browser accesses our website. Cookies only identify a pc, not the individual using a PC.

    If you are only browsing our website and have not logged in, we will not ask you to key in any personal information, but certain information - including computer and connection information, browser type and version, ip address, operating system and platform details, the time of accessing the website - is automatically collected about you. The same information will be collected every time you access our website for purposes of completion and support of the activity you are carrying out, anonymous user analysis and research and development.

    When you browse the website while logged in, we automatically collect information concerning what pages you have visited and when, the contents of your basket and similar information on your browsing of our website.
    Third party cookies
    We occasionally carry out market research and business development, which a third party assists with, during which they may issue a cookie from our website. Some of our affiliate organisations may also issue cookies so that they can track your purchasing and browsing behaviour on our website.
    Disabling cookies
    You can set your browser to disable cookies or to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. If you do not want to accept third party cookies, this will not affect the functionality of our website, but it may impair your use of or prevent access to some areas, including taking advantage of special offers and vouchers. If you do leave cookies turned on, please take care to sign off when you are finished using a shared computer.
    Information from third parties
    Chewbz ltd may also obtain information about you directly from third parties, such as new delivery address details from our carriers. We will use this information to update our delivery records and account information. We may also obtain details of your credit history from credit reference agencies, which we use to prevent and detect fraud.
    How we identify you
    As we explained above, every time your web browser accesses our website, we automatically receive and store certain information about you, by placing a cookie on your computer.

    Two types of cookies are used on our website

    Session cookies (which remain in the cookie file of your browser only so long as you are accessing the website) are used:
    • To allow you to carry information from one page of our website to another without having to re-enter information
    • To allow you to maintain a shopping basket during each visit that you make to the site
    • within registration or login mode, to allow you to access stored information
    Persistent cookies (which remain in the cookie file of your browser for a longer period and store some basic information) help us to identify if you have visited our website previously using the same computer, and if so enables our website to remember the personal information you provided, keeps track of the number of visits that you make to our website, where you browse and what you have purchased, and offers you tailored content, even though you may not have logged on.
    Emails
    Similarly, if you have ever provided us with an email address, we will be able to associate this email address back to your previous browsing and purchase experiences, whether you are logged on or not. We will know whether you receive email alerts and will be able to associate this with any other contact information you may have given us.
    Logged on
    If you log in, then in addition to the information above, we will be able to associate your log in with your billing addresses, delivery addresses and your payment details.
    What we use your information for
    The principal purposes for which we collect and store your personal information are to process your orders and deliver products, authorise payment, bill you, respond to your enquiries, get in touch with you about other products and promotional offers, recommend products which we think might be of interest to you, and generally maintain the account you hold with us, together with improving our website.
    Marketing and business development purposes
    Apart from using your personal information to process any orders you may place, if you provide Chewbz ltd with an email address, it will automatically be entered into our regular email update service. From time to time, we may also contact you by post with information on special offers or events regarding our products or services.

    If you do not object to receiving marketing material at the time the information was collected from you, but subsequently change your mind and no longer wish to receive such information, you may opt out of doing so by contacting us at info@chewbz.com.

    In addition, we may use an ip address to identify you and to gather broad demographic information about you, which we will use to assist in the detection of fraud, to help identify problems with our server and to administer our website.
    Use of your information by third parties
    Chewbz ltd will not sell your personal information to third parties. However, on occasions we do share customer information with third parties as described below.

    Chewbz ltd often runs competitions on the website in conjunction with third parties, where we will ask you if you would like to be contacted by the third party sponsoring the prize about its products or services. If you expressly tell us that you want to receive such information, we will pass on your personal details.

    Chewbz ltd collates statistics about site traffic, sales and other commercial information, which we pass on to trusted third parties to assist us in improving the services we provide to you, but this information is not personally identifiable information. We also use demographic information to tailor the website to the interests of our customers, which we share with third parties, again on an aggregate basis only so that they can build up a better picture of our customer base and general consumer trends.

    By making a purchase on the website, you consent to Chewbz ltd sharing your personal information with third parties as is necessary to process your order, for example, to banks, credit card companies and carriers. You also consent to us exchanging information with other companies in the interests of fraud detection and prevention and credit risk reduction or abuses of our website. Chewbz ltd may also pass your personal information to our couriers or other agents if they need to contact you to process or arrange delivery of your order.

    Chewbz ltd may disclose your personal information if necessary to comply with regulations or law or to assist with law enforcement, to enforce the terms under which you trade with Chewbz ltd, or to protect our property and other rights.

    In the unlikely event that Chewbz ltd is sold, or some of its assets transferred to a third party, your personal information, as a valuable asset of the company, may also be transferred. However, use of your personal information will remain subject to this privacy policy. Similarly, your personal information may be passed on to a successor in interest in the event of a liquidation or administration of Chewbz ltd. You hereby consent to such transfers occurring.
    What security checks do we carry out?
    As part of our policy to protect against the fraudulent use of credit cards, we carry out random security checks on orders. These can take various forms, and may involve contacting you by telephone before your order is processed. From time to time it may be necessary for us to ask you to provide a copy of a recent statement header for the card being used on your order. Please note that we are only interested in confirming information already provided on your order, i.e. The billing name and address and card issuer details, and do not need to see actual transactions, which can be covered up. In case you have any concerns regarding security, we can assure you that all information is shredded as soon as we have confirmed the details required. We hope you appreciate that these measures are a necessary precaution, undertaken in the interests of fraud prevention.
    Personal firewalls
    Chewbz ltd has noticed an increase in the use of personal firewall software. Under certain circumstances these firewalls may deny access to our (and other websites') secure servers which are essential to process your order on www.Chewbz.com. To enable access to secure servers, check that the firewall is configured to allow the web browser to connect over port 443 (ssl). We are also aware of instances whereby stopping and restarting the firewall may resolve connectivity problems.
    Accounts and passwords
    Your account contains your delivery and billing details, email preferences and a record of your orders. You will need your email address and password to see or edit your personal details. If you are a new customer, you can create an account by going to the 'my account' page. If you can't remember your password, go to the 'my account' page, enter your email address, click on 'forgotten your password?' and it will be automatically emailed to you. For security reasons, our customer service team cannot see your password, so are unable to confirm it for you.

    Security on the website
    Chewbz ltd adopts industry standard practices to protect the confidentiality of your personal information on the website and during transmission, including firewalls and secure socket layer encryption software.
    Is your internet connection secure?
    Your payment and order details are normally sent to us across a secure connection that uses a 128 bit certificate. This means that the information is encrypted and cannot be read by anyone other than Chewbz ltd and persons authorised by us. You can see that the web pages are secure because the address in the address bar changes from http:// to https://. You will also see a padlock symbol or key in the top or bottom bar of your browser. However, some computers prevent this secure connection and in order to proceed with an order, Chewbz ltd must provide a less secure connection to customers who encounter this problem. If required, you can use our standard server to place an order. Although this will resolve the problem, you should be aware that your personal information will be passed to us without being encrypted. Unfortunately, Chewbz ltd cannot accept liability for any losses caused to you as a result of using a non-secure connection. Similarly, although the secure encryption we use is internationally regarded as secure, Chewbz ltd cannot accept liability should such encryption be broken. Please take the utmost care whenever you visit our website or any other e-commerce site and in particular, make sure that nobody is able to obtain your password (if you use one). Once you have completed your purchase, and to ensure all confidential information is removed, we recommend that you close all browsers.
    Unsubscribing from our mailing list
    Chewbz ltd policy is to allow users to unsubscribe from our regular emails at any time. You can do this by clicking on the unsubscribe link at the bottom of the email you've received. You can also unsubscribe by emailing us at info@chewbz.com. Sometimes things go wrong; if this is the case please accept our apologies. There are a couple of reasons why this may happen. Sometimes the unsubscribe link in the email gets 'broken' in transit to you. If this has happened, email us and we will remove you from the list. If you have sent a message asking us to stop sending emails, and this hasn't happened, it may be because the email address to which we are sending them is not the same as the address you sent your request from. Please check the address we are using and include this information in your request. The easiest way to do this is to return to us the whole of the unwanted email as the address we are sending to is included at the bottom of the message.
    Is your internet connection secure?
    All credit card numbers are encrypted from the moment they leave your computer until they are received by the bank for authorisation/payment. All customers using our secure payment facility (including safari/mac os x users) are protected by 128 bit encryption as required by the payment card industry (pci) standard. The team at Chewbz ltd do not see your credit card information nor do we store it. We let our payment partner streamline handle all that for us so your credit card information is protected at all times. Streamline are part of the royal bank of scotland group.
    Terms & conditions of sale
    Chewbz ltd and its affiliates provide access to the Chewbz.com website (the "website") and sell our products to you subject to the conditions set out on this page. Please read these conditions carefully before using the Chewbz.com website. By using the Chewbz.com website, you signify your agreement to be bound by these conditions. If you are looking for voucher code terms and conditions, click here [link to voucher page] If you are looking for promotion code terms and conditions, click here [link to promo page]
    Your account
    If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner. Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. Chewbz.com reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.
    Privacy
    Please review our privacy notice, which also governs your visit to Chewbz.com, to understand our practices.
    Access to Chewbz.com
    We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the internet, this cannot be guaranteed. Your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.
    Licence for website access
    Chewbz ltd grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Chewbz ltd. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Chewbz.com and its affiliates without express written consent. You may not use any meta tags or any other 'hidden text' utilising Chewbz.com's or its affiliates' names or trademarks without the express written consent of Chewbz.com. Any unauthorised use terminates the permission or license granted by Chewbz.com. You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of Chewbz.com as long as the link does not portray Chewbz.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Chewbz.com logo or other proprietary graphic or trademark as part of the link without our express written consent.
    Your conduct
    You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way. You must not use the website for any of the following:
    • For fraudulent purposes, or in connection with a criminal offence or other unlawful activity
    • To send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of, or contains, software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any 'spam'
    • To cause annoyance, inconvenience or needless anxiety
    Copyright and database rights
    All content included on the website, such as text, graphics, logos, button icons, images and software, is the property of Chewbz ltd, or its subsidiaries (collectively Chewbz or Chewbz.com), its affiliates or its content suppliers and is protected by united kingdom and international copyright and database right laws. The compilation of all content on this website is the exclusive property of Chewbz.com and its affiliates and is protected by united kingdom and international copyright and database right laws. All software used on this website is the property of Chewbz ltd, our affiliates or our software suppliers and is protected by united kingdom and international copyright laws. You may not systematically extract and/or re-utilise parts of the contents of the website without Chewbz ltd express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (either once or many times) for re-utilisation of any substantial parts of this website, without Chewbz ltd express written consent. You also may not create and/or publish your own database that features substantial (e.g. Our prices and product listings) parts of this website without Chewbz ltd express written consent.
    Copyright claims
    Chewbz ltd and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us at info@Chewbz.com.
    Trademarks
    Chewbz ltd and other marks indicated on our website are trademarks or registered trademarks of Chewbz ltd or its subsidiaries (collectively Chewbz), in the european union and/or other jurisdictions. Chewbz ltd graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of Chewbz ltd. Chewbz ltd trademarks and trade dress may not be used in connection with any product or service that is not Chewbz ltd, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Chewbz ltd. All other trademarks not owned by Chewbz ltd that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Chewbz ltd.
    Our contract
    When you place an order to purchase a product from Chewbz ltd, we will send you an email confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we dispatch that product to you and is confirmed by an email we send to you confirming that we have dispatched (the 'dispatch confirmation e-mail'). That acceptance will be complete at the time we send the dispatch confirmation email to you. Any products on the same order which we have not confirmed in a dispatch confirmation email to have been dispatched do not form part of that contract. You are seeking to enter into a contract with Chewbz ltd when you place an order.
    Returns
    Please review our returns policy, which applies to products purchased from us. In addition to your returns guarantee, customers in the european union are entitled to a statutory cooling-off period of seven business days. Details of this statutory right and an explanation of how to exercise it are provided in how to cancel.
    Pricing and availability
    We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, we will inform you by email if any products you order turn out to be unavailable. Despite our best efforts, a small number of the hundreds of products in our range may be mis-priced. If a product's correct price is lower than our stated price, we charge the lower amount and send you the product. If a product's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before dispatch or cancel your order and notify you of such cancellation.
    Customs
    When ordering goods from Chewbz ltd for delivery overseas the recipient may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by the recipient, we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact the local customs office for further information. Additionally, please note that when ordering from Chewbz ltd, the recipient is considered the importer of record and must comply with all laws and regulations of the country in which the goods are received. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.
    Children
    Chewbz ltd does not sell products for purchase by children. If you are under 18, you may use Chewbz.com only with the involvement of a parent or guardian.
    Electronic communications
    When you visit Chewbz.com or send emails to us, you are communicating with us electronically. We communicate with you by email or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
    Alteration of service or amendments to the conditions
    We reserve the right to make changes to our website, policies, and these conditions of use & sale at any time. You will be subject to the policies and conditions of use & sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
    Events beyond our reasonable control
    We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.
    Waiver
    If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
    Governing law and jurisdiction
    These conditions are governed by and construed in accordance with the laws of england and wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the english courts. Your statutory rights are not affected by these terms and conditions

    Chewbz Ltd is registered at:
    Chewbz Ltd
    Unit 53 Priory Road
    Netley Abbey
    Southampton
    Hampshire
    SO31 5EN
    info@chewbz.com



    We are VAT registered and our VAT number is 948 1994 67.
    Voucher code terms & conditions of sale
    1. Vouchers entitle you, at the time of ordering, to a saving on a new order placed with Chewbz.com. Details of the minimum spend, including vat and saving entitlement can be found in your voucher email
    2. Chewbz.com reserves the right to refuse redemption of vouchers that have not been issued by an authorised agent of Chewbz ltd.
    3. Vouchers are only valid for 30 days unless the explicitly state an end date on them.
    4. Vouchers have a cash value of £0.001 and are not transferable or assignable.
    5. Each voucher can only be used once.
    6. Only one voucher can be used per order.
    7. Vouchers cannot be used with any other promotion.
    8. Vouchers are redeemable only against the value of goods purchased. They may not be redeemed against gift cards or additional services such as delivery charges or gift wrap.
    9. In the event of returns, refunds will be given for cash as used in the original purchase above the value of the voucher.
    10. In the event of part of the order being returned, the value of the voucher will be deemed to be spread between the goods proportionately. The sum in cash exceeding this value will be returned to the customer.
    11. We have the right to change these terms and conditions at any time.
    Promotion code terms & conditions of sale
    1. Promotion codes are only valid for orders placed online.
    2. Promotion codes entitle you, at the time of ordering, to a saving on a new order placed with Chewbz.com.
    3. Chewbz.com reserves the right to decline orders where, in its opinion, a promotion code is invalid for the order being placed.
    4. Promotion codes are only valid for a limited period of time. The expiry date will be publicised with the relevant promotion code.
    5. Only one promotion code can be used per order.
    6. Promotion codes are not valid in conjunction with any other promotion. Offer is not valid on sale items or other discounted items.
    7. In the event of product returns, refunds will be given for cash used in the original purchase once the discount is applied, less any shipping, gift wrap or gift card costs charged on the original order.
    8. In the event of part of the order being returned, the value of the discount applied on that order will be spread between the goods proportionately. The sum in cash exceeding this value, less any shipping, gift wrap or gift card costs charged on the original order, will be returned to the customer. The promotional discount will not be applied to replacement items, if the offer is still valid at the time of making a return - you should place a new order using the original promotional code.
    9. In the event of part of the order being returned, the value of the promotion code will be deemed to be spread between the goods proportionately. The sum in cash exceeding this value, less any delivery, gift wrap or gift card costs charged on the original order, will be returned to the customer.
    10. In the event of any returns meaning that the order no longer qualifies for the promotion advertised, Chewbz.com reserves the right to deduct the value of the offer from the refund.
    11. Free delivery offers apply to uk standard delivery only.
    12. Chewbz.com reserves the right to change these terms and conditions at any time. Copyright information
    All web site design, text, graphics and all underlying source code, software and all other material on this website are copyright of Chewbz ltd. All rights reserved. Permission is granted to electronically copy and to print in hard copy portions of this website for the sole purpose of placing an order with Chewbz ltd or using this website as a shopping resource. Any other use of materials on this website - including reproduction for purposes other than those noted above, modification, distribution, or republication - without the prior written permission of Chewbz ltd is strictly prohibited.

    As intellectual property design right owners, Chewbz ltd has a number of exclusive rights under the copyright act of 1968 and subsequent additions under intellectual property rights law. These exclusive rights protect our product design from reproduction and communication to the public (by way of broadcast or sale). It is an infringement of both copyright and design right (under general intellectual property right law) to use either the whole or a substantial part of a third-party's work, or to authorise such an act, without the permission or licence of the copyright owner, in this case, Chewbz ltd.

    Design right offers a product owner automatic protection for the internal or external shape or configuration of their design. Design right also extends protection to Chewbz ltd under law allowing us to stop anyone from copying the 'shape' or 'configuration' of our products. This does not offer protection for any of the 2-dimensional aspects of the design, for example the label, which is protected separately under copyright. Chewbz ltd's design right extends 10 years after the first marketing of our products that use the design. For the first 5 years of this period we are afforded the right to stop anyone from copying the design. For the rest of this period the design is subject to a license of right.

    Furthermore, design right offers a legal right to protect the overall visual appearance of our products in the geographical area in which it is registered (the uk). As outlined in intellectual property right law, the visual features that form a design include such things as the lines, contours, colours, shape, texture, materials and the ornamentation of the product which, when applied to the product, give it a 'unique appearance'. It is clear that the proposition offered by Chewbz ltd in our products is based around this 'unique appearance' via our design of colour, shape, material and ornamentation. Design right allows a work's owner to stop others from creating designs which are too similar within the same geographical area in which they have protected their designs (in this case the uk).

    If our protected intellectual property is found to be used without permission we will take such action in order to protect our rights including, without limitation, legal action for injunctive relief or to recover damages. This may happen without notice to the third party we deem responsible for any such breach.

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